Vacations Tailored

TERMS AND CONDITIONS APPLICABLE TO LAND ONLY, SCHEDULED AIR PACKAGES, CHARTER AIR PROGRAMS AND CRUISE PACKAGES:

This agreement contains the terms and conditions by which Vacations Tailored, LLC, Mill Creek, WA 98012 in consideration for a participant's payment, agrees to provide these travel expeditions. All products and services depicted in this brochure are subject to change without notice. THE INFORMATION IS CURRENT AS OF THE DATE OF POSTING AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES.

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PLEASE VISIT WWW.VACATIONSTAILORED.COM/TERMSANDCONDITIONS FOR THE MOST CURRENT INFORMATION. READ THIS AGREEMENT CAREFULLY AS PAYMENT TO VACATIONS TAILORED, LLC CONSTITUTES ACKNOWLEDGEMENT AND ACCEPTANCE OF THESE TERMS AND CONDITIONS FOR ALL TRAVELLING PASSENGERS.

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RESERVATIONS AND PAYMENT: Vacations Tailored, LLC accepts payment by cash, credit and debit cards issued on the following networks: AMERICAN EXPRESS, VISA, MASTERCARD, or DISCOVER. Any other person or entity (including a travel agent) who receives monies from participants does so strictly as an agent of participants. Full payment is applied to the credit card entered into the system at the time of booking.  All reservation made 14 days or less prior to departure will be charged a $25 special handling fee to cover costs associated with expedited processing of the booking. After payment is made, all revisions are subject to a $25.00 per booking Vacations Tailored fee, plus any supplier fees. Scheduled air change/cancelation fees may be up to 100% of the fare. Some hotels and airlines do not allow name changes.

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DOCUMENTS: Documents will be sent twenty one (21) days prior to departure and if you book before that time, once full payment is received. Document reissue fee is $25.00 per booking plus any supplier fees.

CHECK-IN PROCEDURE: Failure to check-in for your flight at the appropriate time may result in denied boarding and a refund may not be granted. Check-in times vary by carrier/airport and all participants are required to check with the carrier for the most current information.

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LIABILITY STATEMENT: Vacations Tailored, LLC and its parent, subsidiaries, affiliates and representatives (collectively, "VT"), act as an agent for independent travel suppliers, such as airlines, hotels and other independent suppliers to provide you with the services you purchase; and is represented in destination by companies organized and existing in that destination, including providers of transportation and excursions. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, we do not accept and expressly disclaim any liability for the actions or omissions of these independent suppliers. If you find you have any dispute with such persons, however, we will give you as much reasonable help as we can in resolving a dispute.

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You understand and agree that VT shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from the acts or omissions of these independent travel suppliers, including but not limited to delays, over bookings, cancellation of services, cessation of operations, accidents, failures of equipment, or changes in fares, itineraries or schedules.

 

VT cannot control and will not be responsible for bodily injury, property or other damage or loss caused by factors beyond our control, including but not limited to flight delays, airline turbulence, transportation accidents, war, terrorism, weather, quarantine, sickness, government restrictions, regulations or actions, terrorism, mechanical breakdowns, acts of God, fires, earthquakes, floods, climatic aberrations, acts of, civil unrest, strikes, riots, theft, disease or accidents, or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, other unforeseen circumstances, or any other cause beyond our control, or including your physical, medical or mental disabilities, your failure to obtain valid travel documents or your failure to follow travel instructions. Under no circumstances shall VT be liable for any special, incidental or consequential damages arising from the foregoing.

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Vacations Tailored, LLC, the airlines and other suppliers it uses, issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Vacations Tailored nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any act, omission, defect or negligence by any other hotel agency, transportation company or party otherwise in connection therewith providing such services or facilities. 

All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. VT is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation.

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All prices and features described in Vacations Tailored' promotional materials and website are subject to change without notice. Some hotel room photographs do not depict the standard room category. If any term or provision of this contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby.

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INTERMEDIARY DISCLOSURE: Vacations Tailored, LLC assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary.

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TERMS OF PURCHASE: Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. You agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable supplier's policies, rules and restrictions regarding availability and use of fares, products and services. You understand that any violation of any such supplier's terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and (d) Vacations Tailored, LLC debiting your account for any costs Vacations Tailored, LLC incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your purchase of the travel products from Vacations Tailored, LLC.

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FLIGHT INFORMATION: Your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. Your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. VT assumes no responsibility for any passengers making independent connections to flights booked through Vacations Tailored, LLC Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee.

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LUGGAGE AND PERSONAL PROPERTY: When you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Some airlines do not cover damage to soft-sided luggage. The airlines' maximum liability for loss, damage or delay to checked baggage is limited per ticketed passenger domestically and per pound up to 44 lbs. per ticketed passenger for international travel. These limits will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal. The maximum liability of the ground transportation company in resort for lost or damaged property should be verified by you, the client. Loss or damage must be reported immediately. VT does not accept liability for client luggage or personal property.

Many airlines are now charging fees for your luggage. These fees are payable directly to the airline upon check-in. Please contact your airline for specific details regarding airline baggage fees. These limitations on liability are subject to change.

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PACKAGE PRICE: The package prices include only items specifically stated in the participant(s) itinerary. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature. Vacations Tailored, LLC has the right to substitute services or accommodations in similar categories for items listed in the literature. Foreign government departure taxes, fees and tourist cards may be collected at the destination by the respective government authority. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel at check- out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

The Department of Transportation (D.O.T.) has defined air transportation, expedition or expedition component as purchased when the full amount of that air transportation, tour or tour component has been paid by the consumer. Our intention is to provide you with the vacation which you have selected, at the price in effect at time of booking. Pre-purchase price increases (increases to a vacation package without full payment on the record) including but not limited to an increase in the price of the air seat, an increase in the price for the carriage of the passenger baggage, an increase in the applicable fuel surcharge, or an increase in a government imposed tax or fee may apply. If for any reason we have to increase the price of your vacation, including an error made in computing your price, we will offer you the option of cancellation without charge, provided that you advise us within seven days of your receipt of notice of the increase. Post-purchase price increases (increases to a vacation package that has full payment on the record) are prohibited except for those increases related to government imposed taxes and fees. Change fees do not constitute an increase in the price of an already purchased ticket, as technically the consumer is purchasing a new ticket for new travel.

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CHANGES AND CANCELLATIONS BY VACATIONS TAILORED OR A SUPPLIER: Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible via the contact information in the booking. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without charge provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior). In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us or a supplier, or if landing rights are denied by a foreign government, the flight will be cancelled with a full refund.

If the number of individuals occupying a room changes due to an amendment or cancellation, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate. If all passengers change it is considered a new booking and cancellation penalties will apply. Suppliers’ cancellation provisions on optional tours only allow a refund if cancelled with the notice required by the supplier - see the excursion company for the applicable notice provisions or to arrange a refund. To cover your cancellation and change fees, you may purchase the Cancel for Any Reason Waiver and Travel Protection Plan which must be included in the deposit or at time of booking.

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REFUND POLICY: The right to a refund is limited if a participant changes plans prior to or after the trip is taken. All requests for refunds must be submitted in writing through the booking agent to Vacations Tailored, LLC or directly with Vacations Tailored, LLC if the booking was made directly with Vacations Tailored, LLC, except in the case of pre-trip which can be done over the phone. Operator shall then process your refund and retain a $50 per person processing fee if a refund is given. All appropriate receipts/vouchers and documentation must accompany the refund request. No refund will be made for package features the participant opts not to use. "No show" penalties could be up to 100% of the package or component costs. The rights and remedies made available herein are in addition to any others available under applicable law.

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However Vacations Tailored, LLC offers refunds under this agreement with the express understanding that endorsement of a refund by participant(s) constitutes a waiver of any such additional rights and remedies against Vacations Tailored, LLC. See "Travel Protection Plan" below.

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CANCEL FOR ANY REASON WAIVER AND TRAVEL PROTECTION COVERAGE:

You, the client, assume and understand there is a risk involved with my travel, travel activities and/or excursions. I acknowledge that I was informed about my options to purchase or decline travel insurance. Documentation will be added to the Invoice via 1. Travel Protection Fee for acceptance and purchase of a Travel Protection Policy per person and per event booked (examples include overall trip protection or Flight Only travel protection) or 2. Note in the Invoice indicating a decline to purchase Travel Protection. 

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The Cancel for Any Reason Waiver and Travel Protection Insurance contains both non-insurance and insurance components. Enrollment is optional and once enrolled, the cost associated with the Cancel For Any Reason Waiver portion of the Plan will not be refunded. Cancel For Any Reason Waiver is a non-insurance component and is provided by Travel Guard.

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This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

Vacations Tailored, LLC is operating under a Limited License for Travel Guard so for answers to technical questions about the benefits, exclusions, conditions of the offered insurance, and evaluation of a customers existing coverage, please contact Travel Guard by phone at 1-800-826-1300

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CHOICE OF LAW; RESOLUTION OF DISPUTES: This Agreement is governed by the laws of, and disputes shall be venued in, the State of Washington, without reference to its choice of law doctrine. All disputes, claims or controversies arising out of or related to the services of this agreement shall be submitted to mediation and if the matter is not resolved through mediation, it shall be submitted for arbitration. Unless we agree otherwise in writing, any mediation and/or arbitration shall take place in the State of Washington, Snohomish County, and shall be administered by, and pursuant to the rules of, the American Arbitration Association. Disputes shall be arbitrated on an individual basis. There shall be no right or authority for any disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public, other travel customers or other persons similarly situated. The arbitrator's authority to resolve disputes and to make awards is limited to disputes between you and us alone, and is subject to the limitations of liability set forth above. Furthermore, disputes brought by either party against the other may not be joined or consolidated in arbitration with disputes brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision shall be given preclusive effect as to issues or claims in any dispute with anyone who is not a party to the arbitration. Should any portion of this section regarding the arbitrator's authority to resolve disputes between only you and us be stricken from this agreement or deemed otherwise unenforceable, then this entire section shall be stricken from this agreement. The provisions of this section may be enforced in a court of competent jurisdiction and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses (including attorney fees), to be paid by the party against whom enforcement is ordered. This arbitration provision is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended.

 

AIR TRANSPORTATION: Important airline ticket terms and conditions and other important notices apply to air transportation. Please visit corresponding airline site for more information. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Special restrictions and limitations for transporting Hazardous Materials and specifically Lithium Ion batteries, refer to www.faa.gov/go/packsafe for more information. In the event a carry-on bag cannot be accommodated in the passenger cabin and has to be placed below in a cargo bin for any reason, any electronic device or spare Lithium-ion or any other type of battery permitted in carry-on baggage MUST be removed from the carry-on bag and remain in the possession of the passenger in the passenger cabin. For further information contact your airline representative. Violation of these restrictions will result in imprisonment and financial penalties.

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PROPER ENTRY/RE-ENTRY REQUIREMENTS: Requirements as outlined below may change, so see your travel agent or contact the consulate for the country to which you are traveling to be accurately advised of current requirements. Proper documentation is your responsibility. The following information gives current requirements for United States citizens, effective at time of printing: Passengers of all ages returning to the U.S. by air from any international destination must have a valid passport in good condition, and passengers may be denied boarding by the airline if passport is damaged, mutilated, or has excessive wear. A state-issued birth certificate with government issued photo I.D., or a passport "card", is not acceptable. If your name on your passport (or for non-U.S. citizens, valid travel documents) does not match your name on your travel vouchers/tickets, you will not be allowed to travel. All passengers 18 and over traveling within the United States or to any U.S. territory (including Puerto Rico and the U.S. Virgin Islands) require only a valid government-issued photo I.D.

A passport valid for up to 6 months past the date of return is required for U.S. citizens traveling to certain countries. Check with the consulate or embassy of the country to which you are traveling for specific requirements. For details on how to obtain a passport, contact your local courthouse or post office. If you are not a U.S. citizen, contact the embassy of the country to which you are traveling to determine required entry documents. We regret that we cannot accept unaccompanied minors under 18 for any travel. Some countries require a visa for transit or entry. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are travelling to and find out the entry requirements for non-U.S. citizens. Failure to comply with these requirements will result in you not being allowed to travel.

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DENIAL OF ENTRY: Certain countries have specific rules and policies concerning entry of travelers with criminal records. Anyone with even a minor criminal past may be denied entry into any foreign country or even entry back into the United States if you are not a U.S. Citizen. If you have a criminal record, it is important to check with the United States Embassy and the embassy or consulate of the country you wish to visit to ensure you can travel as planned.

 

HEALTH AND SAFETY TIPS: While most travel–domestic and international–is completed without incident, travel to certain destinations may involve more risk than travel to other destinations. Vacations Tailored, LLC urges passengers to review current travel advisories, warnings and restrictions issued by the United States government before booking any travel. In addition, passengers are responsible for determining and obtaining proper documentation for travel to international destinations. For more information, please visit www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treasury.gov and www.cbp.gov. BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, VACATIONS TAILORED, LLC DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS SAFE, ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR ANY DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. Some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.htm.

 

FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF FLORIDA: VACATIONS TAILORED LLC is registered with the State of Florida as a Seller of Travel. Registration Number ST40954. 

 

TRANSMISSION OF PERSONAL DATA: You acknowledge and agree that by providing Vacations Tailored, LLC with any personal information for the purpose of reserving or purchasing products or services, you consent to Vacations Tailored, LLC transmitting such information to our suppliers (including, in some cases, transfers over international borders as necessary for processing in accordance with Vacations Tailored, LLC standard business practices). Vacations Tailored materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Vacations Tailored, LLC